Introduction

This document (together with every document referred to herein) defines the terms governing the use of this website (www.simolia.gr).

Please read the Data Security Policy and the Cookies Policy carefully before you start using this website. By using this website you are bound by these Terms and the Data Security Policy, so if you do not agree, you should not use this website.

These Terms are subject to change. It is your responsibility to read them at regular intervals, as the Terms in effect at the time the Agreement is drawn up (as defined below) are also applicable.

If you have any questions regarding the Terms or the Data Security Policy you can contact us using the contact form.

Our clues

The sale of products through this website under the name Simolia is carried out by the Greek company “Simolia Tiano Titina” based in Thessaloniki, 183 Monastiriou, VAT number: 040580948/DOU A Thes/nikis.

Your use of our Website

This section describes some rules for managing the websites of the CALIN A.E. Group, referring to the personal data of the users who visit them. These rules apply to all cases where you access our websites and browse the screens without registering or completing or entering information on our online forms.

By visiting the website of the company “Simolia Tiano Titina” you accept the terms of use described below. If you believe that you cannot accept these terms, please do not access or use the contents and services offered through our website.

What kind of information/data is collected during a user’s browsing?

As you visit our website, the information systems assigned to their operation normally acquire some data, the transmission of which is self-evident and necessary for the internet to function. This information is not collected to be linked to the identity of persons but, after being processed and linked to data held by others, to make it possible to identify users. This category of data could include, for example, the IP addresses and website names of the computers that users used to connect to the website, URI (Uniform Resource Identifier) addresses, notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file retrieved as a response, the numeric code indicating the status of the server’s response (successful, error, etc.) and other parameters related to the operating system and the computing environment used by the user. “Simolia Tiano Titina” uses this data for the sole purpose of processing anonymous statistical information about the use of its websites in order to check their correct operation. This data could be used to ascertain any culpability in the case of potential cybercrimes.

The information contained in these Terms and the details contained in this website do not constitute an offer to sell but an invitation for information. No contract shall be deemed to have been formed between us and you in respect of any products.

Who we share browsing information with.

Data collected during browsing may have been disclosed to other companies that provide “Simolia Tiano Titina” with IT and data processing services (such as in the case of hosting websites outsourced to other companies). The data may also have been disclosed and processed by the companies of “Simolia Tiano Titina” and in particular the personnel who have undertaken the processing of the data, within the framework of the tasks assigned to them and performing only the necessary actions dictated by them. In the case of an urgent request and under conditions permitted by law, the data may be communicated by “Simolia Tiano Titina” to the relevant security authorities and the police. Browsing data is not disclosed in any way.

FOR THOSE USING INTERNET SERVICES THAT REQUIRE PERSONAL DATA (INFORMATION REGARDING THE USE OF PERSONAL DATA PROVIDED PURSUANT TO AND WITH ART. 13, L.D. 196/03)

Direct e-mail sending

When you send an e-mail directly to the e-mail address indicated on our website, we receive the sender’s e-mail address and any other personal data included in the message and attached files. The e-mail addresses indicated on our website and any other e-mail address of “Simolia Tiano Titina” are not personal even when they bear and/or the surname of a natural person. They belong to the company and their primary purpose is to enable the efficient management of the business activities of the company “Simolia Tiano Titina”. This means that any messages sent to the e-mail address of the company “Simolia Tiano Titina” can be read by other people in the organization besides the recipient. When you send an e-mail to our e-mail address, you declare that you have read and accepted the related terms of use.

Completing a form on the website

When you enter the “Simolia Tiano Titina” website and decide to use its interactive services (such as requesting the sending of newsletters, registering on the website and communities, making purchases, participating in events, campaigns, etc.) you may be asked fill in a form on the website with some of your personal data. According to the provisions of art. 13 L.D. 196/03, of the personal data protection code, we provide you with some information that will help you understand how we use the data you send us.

Method and purpose of data processing

To access the services and content provided by our website you may be asked for personal data such as your first and last name, address, e-mail, credit card number, etc. We will never ask you for sensitive data on our online forms (such as race or nationality, religion, philosophical and political beliefs, your state of health, sexual activity, etc.) or judicial data (data about your criminal record or about whether you are suspected or accused). The data is processed by means of IT, telematics and printed forms of support within the framework of the provisions of the law that guarantee security and confidentiality as well as accuracy in the renewal of the data in relation to the manner of its use that has been reported. You can also personally help us to ensure that your data is always accurate by contacting us about any changes at simolia@simolia.gr. The data you give us will be processed by staff assigned the task by the Data Controller according to the respective profiles of its members and the authorization given to them. These staff and their supervisors may perform tasks of an advisory nature, use, processing and comparison of data and any other task, including automated processes if and only if they have obtained appropriate permission for this. We only use the data you give us for purposes that are implicitly connected to the individual service you requested and used. Whenever we intend to use your personal data for purposes other than providing the service you requested, before proceeding with this process we will ask for your permission.

Below we list the services available from our website and for which we ask you to provide us with your personal data. For each of these services, we also indicate the reason for which we need the data.

Subscribe to the newsletter: the newsletter is a way of communicating promotional and advertising material that is sent to all interested parties who have requested it. On our website, subscribing to the newsletter entails sending promotions that are not generalized but targeted based on the interested party’s language, gender and country of origin. This means that we process the data we receive to categorize registrations by language, gender and country of origin so that the newsletter is as close as possible to the interests of the person who requested it.

Participation in exhibitions, events, competitions and thematic initiatives planned from time to time as special and temporary events: we will use data to enable you to participate in specific initiatives that will be organized at regular intervals.

Job application: when you send us your CV directly or respond to an open advertisement we will use your data for the necessary selection and recruitment processes. When you complete the online form for a job we will give you more specific information.

Requests for information or communication: (for example questions about commercial or technical information, communication requests, order status, product availability, etc.) the data you give us will be used to send you only the information you requested.

The data collected by the above services are used for statistical analysis and market research. This is always done in aggregate and anonymously. This means that we never connect your personal data with the data we process for statistical purposes.

We may also use your personal data for other purposes as described below.

Remember: every time we want to use your personal data for any of the purposes described below, we will specifically inform you and ask for your unconditional consent. In addition, you can withdraw your consent at any time and change your choice by simply sending an e-mail to simolia@simolia.gr

Sending targeted material and generalized commercial offers: we may ask you to use your data to send you targeted material (such as birthday wishes) or generalized advertising messages and promotional material by post, email, fax, text, etc. . Your consent to receive this material will apply to material sent via automated unmanned communication systems (such as e-mail or text messages) as well as traditional means of communication (such as regular mail). You can always withdraw your consent to the use of your data for these purposes even individually, choosing for example to receive advertising material only by regular mail and not by automated systems. To inform you that the law on the protection of personal data (art. 130, paragraph 4, L.D. 196.2003) allows the so-called “soft-spam”. This means that without having to obtain your express consent we can use the email address you gave us during a past purchase for the direct sale of similar products to those you have already purchased provided you do not object to this use. Apart from the case of “soft-spam”, if we want to use your personal data to send you material of a professional nature, we will ask for your consent.

Analysis of consumer habits: in some cases we may use the data you give us to take advantage of certain services (such as requesting our newsletter or to make a purchase) to do “profiling”, which is an analysis of the data of consumers based on age, gender, country of origin, occupation, consumption habits, etc. “Profiling” involves processing the data you give us to create groups of consumers segmented by market segment based on a targeted set of data (such as gender, country of origin) so as to create more sophisticated profiles based on preferences, online behavior and past purchases. This activity serves two purposes: it enables us to develop products and services with features that are based on the preferences of our consumers, and it allows us to send advertising messages as close as possible to your taste and interests.

Consent to use

In all cases where your consent is needed for the processing of your data, we will ask for it specifically for any use, expressed freely and without conditions. Nevertheless, let us inform you that for some specific purposes the law regarding the protection of personal data allows “Simolia Tiano Titina” to process your data without your consent (art. 24, L.D. 196/03). This happens, for example, when it is deemed necessary to process your data when it is necessary to follow the law and it is necessary for the execution of contractual obligations accepted towards you (purchase of products, requests for services offered by the website of the company “Simolia Tiano Titina ” or to comply, before a contract is defined, against your requests.

Communication and disclosure

“Simolia Tiano Titina” communicates your personal data to third parties only when it is necessary and functional for the purposes of using the data in connection with the service requested by you, and in any case, proceeds to communicate with them after informing you of this, and where deemed necessary, obtain your consent. More generally, the data collected through the individual services and for all the purposes mentioned above, are usually communicated to the following categories of organizations:

1. organizations to which the right to access them is given by law or authorities (such as security agencies or police)
2. partners of the company “Simolia Tiano Titina”
3. data processing companies and IT service providers (e.g. website hosting, data entry, management and maintenance of information structures and services, e-mail marketing, Acquirer, etc.)
4. consulting companies and agencies
5. other companies to send their data exclusively and only with the consent of the interested party

More specifically, some special services offered through our website may need to communicate data to other categories of organizations such as job applications: consulting companies for the selection and recruitment of personnel in order to help the Data Controller evaluate the profiles of candidates:

“Simolia Tiano Titina” normally does not disclose your data. However, some services provided by our website (such as the “share my wishlist” option) allow the communication of your personal data to other users and to internet services. But this is purely your choice (FREE) and is possible only after you accept it on your own initiative. In some cases we may ask you to send us personal data (such as photos and audio-visual material) to enable you to participate in events, contests and thematic initiatives that have a specific and temporary nature which by their nature requires the communication of these of the data. In these cases we will inform you and ask for your express consent.

Our Right to Modify these Terms

We reserve the right to revise and amend these Terms at any time.

At the time you order products from us or use this website, you are subject to our then-current policies and Terms, unless any modification of those policies, our Terms or the Privacy Policy is required by law or government authority. , in which case any changes will also apply to the orders you submitted prior to the changes.

Law and Jurisdiction

The use of our website as well as the Contracts for the purchase of products through it are governed by Greek law.

Any dispute arising from or related to the use of the website or the Agreements in question shall be subject to the non-exclusive jurisdiction of the Greek courts.

If you are contracting as a consumer, this clause in no way affects your statutory rights.

Comments and Suggestions

Your comments and suggestions are always welcome. Please send us your comments and suggestions through our online contact form.

If as a consumer you believe that your rights have been violated, you can direct your complaints to us by sending an email to the address: simolia@simolia.gr with the aim of an out-of-court settlement.